Brandy Backpack

In-stock items ship within 1-5 business days.

We try to ship orders as quickly as possible, but if there is a delay in shipping your order, we are waiting for a shipment of inventory to arrive. In some cases, if you order multiple items, we will split your shipment and ship in-stock items first. 

Some signs are made-to-order and the current processing time is 3 weeks. If for any reason there is a delay in shipping your order, we will contact you by email, if provided.

We have a 10-day refund policy, which means you have 10 days after receiving your item to request a refund. 

*Exceptions / Non-Returnable items*

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), fragrance products such as candles and diffusers, custom products (such as special orders or personalized items), textiles* (such as pillow covers, throws and pillow inserts) and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
*Due to safety and health concerns.

Sale items and Gift Cards are final sale.

See our full policy here.